Terms Conditions

Vald Corp Pty Ltd ATF TEC Trust

All customers - whether ordering online, by phone, email, fax, purchase order or our shop - are subject to these Terms and Conditions.

General

"Toowoomba Embroidery" or "Toowoomba Embroidery Center" means Vald Corp Pty Ltd ATF TEC Trust trading as Toowoomba Embroidery Or Toowoomba Embroidery Centre ABN: 26 613 026 610.

"Customer" means the person(s), individual, sole trader, company, or any of its principals or employees, organisation, club, business, school, government department or other entity ordering the goods, the subject of this contract.

"Goods", "items", "garments" means the goods supplied by Vald Corp ATF TEC Trust.

Reference to "website" means the whole or any part of the web pages located on this webpage (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content).

If you do not accept these Terms and Conditions of Sale, you must refrain from using this website.

We may, from time to time, add or remove information, products or services from this website without notice.

We reserve the right to amend these Terms and Conditions of Sale at any time without notice and we may terminate your access to this website at any time without notice.  Your continued use of this website following such notification will represent an agreement by you to be bound by our Terms and Conditions of Sale as amended.  Where your access to this website is terminated, all disclaimers and limitations of liability set out in these Terms and Conditions of Sale will survive.

By placing an order with us, you are agreeing to accept these Terms and Conditions of Sale.

Prices, Products & Services

Prices shown on our website, or any printed materials or quotes for goods, branding, freight and additional charges are inclusive of Australia Goods and Services Tax (GST) and are subject to change without notice and goods will be invoiced at the price during checkout.

All endeavors will be made by Toowoomba Embroidery to keep the prices current. Customers will receive an email after checkout and will show correct amounts and delivery charges.

Orders Received

Orders shall only be processed by Toowoomba Embroidery on the basis of payment of the order in full being made at the time the order is processed.

Toowoomba Embroidery has the sole legal right to determine to refund or supply new or replacement items on any order that is delivered with missing or incorrect items.

Toowoomba Embroidery will always endeavor to deliver all goods as requested on time but are not responsible or legally liable for any delays in delivery to the Customer.

If goods are ordered to specifically fulfil an order, no returns, changes or cancellations will be accepted.

Changes & Cancellations

If the ordered quantity or product from the Customer is altered after quoting, the price is subject to change.

If goods are ordered specially and manufactured to customer specifications and supplied to these specifications the above mentioned goods cannot be returned for credit.

The order cannot be cancelled if additional production - like "Embroidery", "Screen Printing" and such production that alters the garment from its' original state - has began.

Toowoomba Embroidery reserves the right to adjust or amend prices in accordance with any alteration of changes to tax legislated by the Australian Government.

Quotes

Quoted prices are valid for the period mentioned in the quote. If no period is specified the period will be 14 days form date of the quote.

If the quoted quantity or product is altered by the Customer after quoting, the price and any freight charges are subject to change.

Delivery & Urgent Order

Toowoomba Embroidery is capable to carry out urgent orders at our discretion.

Urgent processing fee will apply. If fee amount is not stated in quote or correspondence the amount shall be $20.00. Any additional expense incurred will be passed on to the Customer for payment before the order can be processed.

Toowoomba Embroidery is not in any way legally liable for any goods not arriving at any destination on a due date.

Returns and Exchange

We are committed to providing quality products to our customers. If you are not completely satisfied with any part of your order, please return the item (this only applies to unaltered garments that is no embroidery and such changes - see next point) to us in its original condition and packaging within 14 days of distpatch for an exchange or refund.

Embroidered, screenprinted or otherwise altered items cannot be returned unless.

Returned items must be returned with completed returns form and to the address shown on the form.

Toowoomba Embroidery strives to provide excellence in Customer service. If we have made an error with your order or you receive a faulty garment, please call us or email us at customerservice@valdcorpuniforms.com.au to arrange return and an exchange or refund.

If an exchange is required we aim to process your return within 3 to 5 business days. Please allow 2 to 7 days for delivery by Australia Post.

If a refund is required we aim to process your refund within 5 business days of receipt of the item(s).

Garment Quality

Garment material may differ from time to time in weight and colour. This is considered the norm according to International Standards as colours may slightly vary due to seasonal influences.

Material will always exceed advertised weight but weight variance is common and acceptable.

Toowoomba Embroidery cannot take any responsibility for garments that appear slightly different as this is acceptable to a degree.

Garment Sizing

Please refer to the sizing chart contained within our website.

The Customer takes full responsiblity for the size that is ordered. If the size ordered does not fit Toowoomba Embroidery will except a change of garment size according to the 'Returns and Exchange' policy above - This only applies to unaltered garments that is no embroidery and such changes to the item. See 'Returns and Exchange'

Payment Terms

Payment is required prior to any orders being processed or dispatched.

The Customer must pay for goods supplied according to payment terms on this website. Delivery may be suspended or held should these terms not be met at any time.

Intellectual Property

This website and all intellectual property rights, including graphics, logos, trademarks, design, text, icons, the arrangement of them, sound recordings and all software relating to this website, are owned by Toowoomba Embroidery with the excepetion of supplier owned graphics - see next point. These intellectual property rights are protected by Australian and International laws.

Supplier Product images remain the property of the supplier an are protected by by their own copyright. Any reproduction from this website is strictly prohibited.

This website may not in any form or by any means reproduce be, modified, distributed, stored, transmited, published or displayed within another website or create derivative works from any part of this website or commercialize any information obtained from any part of this website without our prior written permission.

Nothing contained in this website is to be interpreted as a recommendation to use any information on this website in a manner which infringes the intellectual property rights of any person, company or entity. We make no representations or warranties that your use of the information on this website will not infringe such intellectual property rights.

Secure Data and Transaction

Toowoomba Embroidery "Checkout" and "Account" area are protected by industry 128 to 256 bit encryption certificate.

However given the nature of the internet, we cannot 100% guarantee that any data transmission is totally secure. Whilst we take precautions to protect information, we do not warrant and cannot ensure the security of any information you transmit to us. You therefore transmit to this website at your own risk. However, once we receive your transmission, we will take reasonable steps to preserve its security. If you become aware of any problems with the security of the data or the website, please contact us immediately.

Cookies

Toowoomba Embroidery may use cookies to gather data in relation to this website. This information is only for the purpose of enhancing your web experience.

Privacy Policy

If we collect your personal information we do so in accordance with our Privacy Policy available on this website.

Risk

Risk in the goods shall pass to the Customer at the date of dispatch and the Customer shall if deemed necessary insure all goods that are at its risk.

Disclaimer

We make no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this website or to its availability, functionality or performance, except as otherwise provided under any applicable law.

We do not, nor do our officers, employees, agents and other representatives accept responsibility for any loss or damage, however caused (including through negligence or matters outside our control), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, this website. To the maximum extent permitted by law, we disclaim any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of this website or the information that it contains.

The use of the information on this website is at the Customers' own risk. To the extent permitted by law, we exclude all liability of us, our officers, employees, agents and other representatives in respect of any injury, loss or damage arising out of, or related to, the use, or inability to use, the information on this website or provided through this website through email. This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, interruption of business, loss of data, income or profit, loss of, or damage to property, and third party claims. If any liability is not able to be excluded by law, we limit our liability to the resupply of the relevant information or services.

You agree to indemnify us, our officers, employees, shareholders, agents and other persons involved in the creation of this website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to us via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Trade Practices Act 1974 (Cth)

Other Websites

Our website may contain links to other websites which are owned or operated by third parties. These links are provided for convenience only and may not remain current or maintained.

We should not be construed as endorsing, approving, recommending or giving preference to these third parties or their websites, or of any information, products or services referred to on those third party websites unless expressly stated.

You link to these websites at your own risk and should make your own enquiries as to the privacy policies of these third parties.

We are not responsible for information on, or the privacy practices of, such websites. We do not permit any linkages to this website without prior written permission.

Acceptance of Terms

When the Customer clicks "Accept" on the web site during the ordering process, you are stating that you have read the Terms and Conditions of Sale and fully understand our terms and accept them.

At no time is Toowoomba Embroidery responsible for customers failing to operate within these Terms and Conditions of Sale.

If you do not accept these Terms and Conditions of Sale, you must refrain from using this website.

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Our physical shop will be closed from 20-12-14 to 12-01-2015.

We will still monitor our online shop and emails during this time.

Orders will be prepared for production and despatch on our return.

From All here at Toowoomba Embroidery we wish you a Happy Christmas and a Prosperous New Year

 
 
 
 
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